FAQ

How long will it take to receive my jewelry?

All of our jewelry is handcrafted to order, with a timeline of 3-4 weeks before we ship your pieces. Once shipped, it may take another 5-7 days to reach you. 

How does shipping or pick-up work?

We provide complimentary domestic shipping, with insurance and signature required. We offer international delivery for an additional shipping fee. Once shipped, your jewelry can be tracked online. 

You may also pick up your pieces in person, by appointment, in New York City.

How can I make sure that the jewelry fits me?

Please be sure to know your correct ring size before you place an order, and for bracelets, please check our measurement details for each piece.

How can I try on or see a piece before I buy?

If you are based in or traveling to New York City, you can book an appointment with us to try on the pieces, in person. Otherwise, you may schedule a zoom appointment to discuss the details of your piece.

What is your return policy?

Due to the handcrafted, made-to-order nature of our pieces, all the pieces are final sale. 

How do I care for my jewelry?

Solid silver may tarnish over time — this is natural. Remember to take off your pieces before going swimming, and store it in a dry place. You can polish the silver with silver cloth, available for purchase online.

For all other questions, please send us an inquiry.